Fortezza Home is a modern serviced apartment complex — micro-living in the heart of Bellinzona, less than 300 metres from the train station and facing the magnificent Castelgrande, a UNESCO World Heritage Site.
18 fully furnished apartments, designed to offer a contemporary, functional and high-quality living experience. Perfect for stays from 2 weeks up to 12 months: business travellers, managers, researchers and temporary staff will find an elegant space, ready to use from day one. Fortezza Home is not a hotel: it’s your home. With all the freedom, privacy and independence you need.
Frequently asked questions
FORTEZZA HomeGeneral information
The minimum stay is 2 weeks; the maximum is 52 weeks. Extensions can be arranged if needed.
Yes, you will receive an electronic key that you can collect from the on-site totem.
Yes: internet access, TV channels, electricity, bike garage, and support team assistance. Additional services are available on request.
Yes, you will have access to a private, high-speed Wi-Fi connection throughout your stay, included in the rental fee.
No, all Swisscom TV channels are available on a large Smart TV display, included in the rental fee.
Yes, a weekly cleaning service with linen and towel change is included.
Yes, this is an additional paid service. Standard cleaning is provided once a week; any extra sessions will be charged separately.
A shared laundry area with washers and dryers is available free of charge (detergents not included).
Yes, this is an optional paid service.
Yes, this is an optional paid service.
No. The building is equipped with a smoke detection system. For hygiene and cleanliness reasons, smoking is only permitted outside.
Yes, pets are welcome at FORTEZZA Home. Only small dogs are permitted. Please inform us at the time of booking.
Yes, the building is designed to accommodate guests with limited mobility. The lift provides access to the gym, which also has dedicated bathrooms.
Of course. The Concierge is available during office hours. Visits are subject to apartment availability.
Booking, paymentsCheck-in and check-out
Cancellations within 30 days of check-in: 50% of the total amount is due, regardless of the length of stay.
Late cancellations: if cancelled with less than 30 days’ notice before the arrival date, the full amount (100%) is due.
Check-in via access code and Totem is available from 16:00. A few days before arrival you will receive all the information needed to access your unit independently.
You will receive a booking code 3 days before arrival. Enter it at the on-site Totem to collect your access key. Upon first entry, you have 24 hours to inspect the apartment and report any issues. After this period, no further complaints can be accepted.
On your departure day, please vacate the unit by 10:00, taking all your personal belongings with you, so we can prepare it for the next guest.
Check-out is self-service: simply leave your badge in the designated slot near the Totem, along with the mailbox key if applicable.
You can register an additional guest at the time of booking, after booking, or during your stay. Registration is only required for guests who are staying with you full-time, not for occasional visitors.
Please contact our 24/7 emergency line: 0840 60 60 60.
Payment is made by credit card, conveniently and securely from a single device. Invoice billing is also available for companies.
Visa, Mastercard, Visa Debit, Mastercard Debit, American Express and TWINT.
For stays longer than one month, payment is made in advance for the following month. For shorter stays, the full amount is due.
The first payment also includes the final cleaning fee and a damage deposit of CHF 300.–.
Subsequent payments will be requested by invoice, or by credit card if preferred.
The deposit covers minor inventory damage. You remain responsible for any damage of greater extent during your stay.
If no damage or missing items are found at check-out, the CHF 300.– deposit will be refunded within 15 days.
Yes, each unit has a private mailbox near the entrance. Your name will be shown on the mailbox door from your check-in date. To receive mail, provide your name, unit number and the building’s address.
FORTEZZA HomeGeneral information
The minimum stay is 4 weeks; the maximum is 52 weeks. Extensions can be arranged if needed.
Yes, you will receive an electronic key that you can collect from the on-site totem.
Yes: internet access, TV channels, electricity, bike garage, and support team assistance. Additional services are available on request.
Yes, you will have access to a private, high-speed Wi-Fi connection throughout your stay, included in the rental fee.
No, all Swisscom TV channels are available on a large Smart TV display, included in the rental fee.
Yes, a weekly cleaning service with linen and towel change is included.
Yes, this is an additional paid service. Standard cleaning is provided once a week; any extra sessions will be charged separately.
A shared laundry area with washers and dryers is available free of charge (detergents not included).
Yes, this is an optional paid service.
Yes, this is an optional paid service.
No. The building is equipped with a smoke detection system. For hygiene and cleanliness reasons, smoking is only permitted outside.
Yes, pets are welcome at FORTEZZA Home. Only small dogs are permitted. Please inform us at the time of booking.
Yes, the building is designed to accommodate guests with limited mobility. The lift provides access to the gym, which also has dedicated bathrooms.
Of course. The Concierge is available during office hours. Visits are subject to apartment availability.
Booking, paymentsCheck-in and check-out
Cancellations within 30 days of check-in: 50% of the total amount is due, regardless of the length of stay.
Late cancellations: if cancelled with less than 30 days’ notice before the arrival date, the full amount (100%) is due.
Check-in via access code and Totem is available from 16:00. A few days before arrival you will receive all the information needed to access your unit independently.
You will receive a booking code 3 days before arrival. Enter it at the on-site Totem to collect your access key. Upon first entry, you have 24 hours to inspect the apartment and report any issues. After this period, no further complaints can be accepted.
On your departure day, please vacate the unit by 10:00, taking all your personal belongings with you, so we can prepare it for the next guest.
Check-out is self-service: simply leave your badge in the designated slot near the Totem, along with the mailbox key if applicable.
You can register an additional guest at the time of booking, after booking, or during your stay. Registration is only required for guests who are staying with you full-time, not for occasional visitors.
Please contact our 24/7 emergency line: 0840 60 60 60.
Payment is made by credit card, conveniently and securely from a single device. Invoice billing is also available for companies.
Visa, Mastercard, Visa Debit, Mastercard Debit, American Express and TWINT.
For stays longer than one month, payment is made in advance for the following month. For shorter stays, the full amount is due.
The first payment also includes the final cleaning fee and a damage deposit of CHF 300.–.
Subsequent payments will be requested by invoice, or by credit card if preferred.
The deposit covers minor inventory damage. You remain responsible for any damage of greater extent during your stay.
If no damage or missing items are found at check-out, the CHF 300.– deposit will be refunded within 15 days.
Yes, each unit has a private mailbox near the entrance. Your name will be shown on the mailbox door from your check-in date. To receive mail, provide your name, unit number and the building’s address.